Search through past posts using the search bar at the top of the forum page. One of the people I am traveling with his handicapped and one is a young child. So I transfer the tickets. This is the only way to get a cash or credit award under the Settlement. I noticed the email had come and was glad to know that I would see the artist perform live with a good friend. % of people told us that this article helped them. wikiHow is where trusted research and expert knowledge come together. I'm an active seller with Stubhub. Please refund my money back. See the link above to learn more. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. Since eBay acquired it in 2007, StubHub has given Ticketmaster a run for its money in live event ticket sales. STUBHUB has hit a new low is their ability to deceive Customer service all the way to your seat, 2000-2022 StubHub. Does PayPal charge sellers outside the US a fee? A California state court authorized the notice. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. You can't make changes in the StubHub app. StubHub denies any wrongdoing or liability. 2.) Ken Youll be happy to know that TickPick does not charge the buyer a service fee at all, and that we do not charge a fee for e-tickets to be transferred. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. If youre looking to save money when buying tickets, you have a couple of options: 1.) I want payment for the tickets I sold. Leave the Archive. Had a chance to really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down stop. Give LSU credit. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Stubhub posted my tickets for an event that was canceled (I had these tickets posted). For example, on the sale of a $100 ticket, the buyer would pay $110. What are Stubhubs fees for buyers? stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, We'll pay you in different ways depending on your area and the event area. Full refund and parking tonight where I was promised it would be. [protected] 9/20/22 $54 How do I ask Stub Hub to list an event for which I have tickets? OTTAWA, Ontario (AP) A hot goalie is difficult to overcome, which the Ottawa Senators found out Monday night.. Jusse Saros made 38 saves for his first shutout of the season and the 18th of his NHL career in the Nashville Predators' 3-0 win over Ottawa.. Saros has stopped 102 of the 105 shots fired his way over his past two games, following a 64-save performance in a 5-3 win over Carolina last . Where can I sign up??? For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. order id date amount I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. Staffing at StubHub had increased to 350 workers by the time of the sale. 500$ for a Taylor Swift concertto be seated at the stadium and not in the floor? Pay attention to whats being charged, and look for ways to save money on sports, concert, and theater tickets (see below). I'll get others. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. We'll pay you in different ways depending on your area and the event area. If we emailed you that your payment is unclaimed and we paid you through: PayPal: Your funds are waiting for you to claim them. PayPal: Once the payment processes and is in your PayPal . New Britain, Connecticut, United States. If youre looking to sell your tickets on StubHub, well show you do so. Ticketmaster has tried (and obviously failed) at trying to stop the bots from ticket brokers by making buyers type in phrases or click pictures. A supervisor never is available and the customer service reps do not help they apologize. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. The Settlement Administrator will file any objections with the Court for its review in advance of the final approval hearing. By using our site, you agree to our. Sorry we couldn't be helpful. Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Seller listed tickets in the wrong section. I know at this point the latter is not possible. Includes all fees (when I copied this over it got bigger, but it is in microscopic writing when you actually check out). The 'Payment' tab is automatically open. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. Customer service all the way to your seat, 2000-2022 StubHub. Ice Nine Kills: The Octane Accelerator Tour | Presale & Cheap Ticket Info, Ra Ra Riot Superbloom Tour | Presale & Cheap Ticket Info, http://www.stubhub.com/san-francisco-49ers-tickets-san-f//, NCAA Mens 2022 SEC Tournament Seating Chart at Amalie Arena, How To Sell Your Sports, Concert, and Theater Tickets, How Much Do Super Bowl Tickets Cost? According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history. Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. Go to checkout when you follow this link. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. StubHub will send you an email with instructions on how to claim your refund or credit. I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. A review of Stubhub's file was done in February 2022. We'll pay you in different ways depending on your area and the event area. These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. Order number [protected] Have any questions? StubHub clearly does not! Now they charge the 15% to the buyer instead. Please note the following: If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. Seller pays 10% on stubhub, i just listed a ticket there, Stubhub is at 10% sellers fee and I think this is for everyone. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ I live in Singapore where the StubHub app is not avail. make sure none of my charges go through and cancel any pending charges. For 2 tickets I paid $31.67 in fees over the ticket prices. I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. StubHubs confirmation email to me said the seller will transfer the tickets on November 2nd. They got their money from me this time but I will be very careful about using them in the future and avoid them whenever possible. If you do not exclude yourself from the Settlement, you may ask to speak in Court about the fairness of the Settlement and any objections you may have at the final approval hearing. Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. Just "your tickets will be transferred in 24 hours" Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. StubHub Seller Fees What is StubHubs Commission? No one really knows the technical back end operations, for all we know, these transactions are processed in batches. StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. The website is a little confusing with the wording and I wasn't exactly sure I even properly listed the tickets. StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. This review was chosen algorithmically as the most valued customer feedback. Neither did I. I have called five or more times in the last few months and i still do not have my money that i am owed from new york yankee tickets that were sold on 9/20/22. The Court in charge of this case still has to decide whether to approve the Settlement. I have been a loyal customer of Stubhub for years. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. Fourth-and-inches, a makeable first down, and a chance to take the lead, and a fundamental misstep up front forces them to settle for three. I request a $445.50 refund to my credit card. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Dial +1 (866) 788-2482. If you don't have one, create a PayPal account using the email address the funds were issued to. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Just enter the barcodes of your tickets, or possibly enter the section, row, etc., set the price, and youre good to go. That's on top of a $500+ fee they are taking from me. The contact number is only for US and Canada. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . You can also use StubHub gift cards and PayPal. This article has been viewed 47,136 times. Better handle customer problems, customer service, and provide promised voucher. From what I understand, theres about 50 brokers that are only charged 5% to 7.5%. Its a little crazy the MLB, which has partnered with StubHub to cash in on the baseball tickets being sold on StubHubs site has the most straightforward answer on StubHubs fees: It is free to list tickets for sale, and to search for tickets to buy on StubHub. Jaylin Williams scored 15 of his season-high 21 points in the . You can get up to 3% off when you use a StubHub Coupon Code. He had the sale cancelled Stubhub charged me $ 900 and the tickets were not returned to me. BUYER BEWARE. Can anyone cast any light on the actual process? In the meantime, I'm going on with my life, work, kids, etc. This content may be old or outdated. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. Desired outcome: i didnt realize stubhub had changed from the what you see is what you get they advertised last year. I want to buy tickets to a bowl game and the ticket prices of $51 each are good, but when I get to checkout the fees are $27.88. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . ever since they went through a software update they "call it" last summer I've had nothing but issues. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. make sure none of my charges go through and cancel any pending charges. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? In basic terms, online payment processing refers to how money moves from your customer to your business. If you decide to exclude yourself from the Settlement, you will receive no benefit from the Settlement. A StubHub employee again assisted via phone with the ticket transfer to the second customer-this transaction included the original 1 ticket sold then transferred back to me. However at StubHub states that it is with you all of the way. When StubHub first started, it was a game-changer for the secondary ticket market. Its possible that someone with an identical problem has posted for help before. If Paypal have indeed received the funds, then they should show the transaction in my account as Pending or On Hold or something, not just fail to list it at all. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. 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