Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Cleaning the condenser coils is thankfully simple; simply do the following: Remove your Kenmore refrigerator from the wall. Ft. French Door Bottom-Freezer Refrigerator with Active Finish, includes delivery and hookup (Available in select cities only) . I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. I will never buy another LG product or recommend it to anyone. I have the same issue as many of the above individuals. My husband and I bought our Sears Kenmore Elite in October of 2015. We have had this unit for just under 2 years. FOR IMMEDIATE RELEASE. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. My Kenmore 795.74053.411 went out 2 days ago. $1598. If youve cleaned the debris from the compressor and the fridge is still humming like a freight train, it could indicate a compressor problem. When this happens, the fridge will start to warm and food will begin to spoil. We told the agent that it was already diagnosed and we just wanted it fixed. But do this after disconnecting the refrigerator from electric power. Any help would be appreciated. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). He informed me that while the part was free, it would be $705 for the repair to be made. The ice maker broke within months and they fixed it. We call Sears to have a service person come out and make the repairs. A MONTH! I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. The heat is dissipated by the compressor coils in the rear of your refrigerator, but as they become caked with dust, they must work harder and louder to dissipate it. Bradley Pfeifer. Stopped cooling June 28, 2018. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. The compressor failed August 2022. American Home Shield will not cover either because should be under warranty. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Removed back panel and verified compressor is an LG FLB075LANA. So, attach the low and high sides to the manifold gauge. Last year (5/18) we had to replace the compressor and condenser. Upon arriving, he ran a few diagnostics and reset the circuit board. Replace the defrost timer if it is not progressing. Compressor went. To repair is $1000 even though Sears only warrants the compressor. With a multimeter, run a continuity test between the pins on the compressors side. After this you would have to replace the compressor, then once installed you would have to create a vacuum in the sealed system, pump in the required amount of refrigerant, ensure that there are no leaks, then with the compressor running, test that the high and suction pressures in the system are as specified by the manufacturer, to ensure that the correct operating temperatures in the compartments are attained. Investigated further to find all sections of refrigerator warm. Performed tests on the PCB and all good, Found issue with compressor. . Compressor went out. I now have had 3 other service calls all 4-6 months a part for the same issue. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . He wants to replace a good board and value, plus labor and the compressor is under warranty. This is freaking pitiful!!! Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. We and our partners use cookies to Store and/or access information on a device. Chgo IL. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. Sears repairman said it was the compressor. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. Either way it is bad business practice and the consumer needs relief. He was surprised I got 6 years out of the first one. Manufacturer Part Number 5304491941. Clean them if they are because they are likely to cause the buzzing or humming sound from the compressor. It stopped working May 2015. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. Best to contact an appliance repair technician to help resolve. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. Follow the steps in this video to test your refrigerator compressor successfully. I still have no refrigerator. At the same time start looking for a new fridge. We bought our LG model number. As a result, it wont run at all. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! Mine did not. I would replace my appliances every three years if they were priced accordingly. A defective start relay will keep the compressor from starting and running smoothly. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. Sears said it would be 2 weeks to have a tech look at it. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. I would like an reimbursement for this repair. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. You can also check the fuses and circuit breaker to see if there is any damage. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. Has worked GREAT until the 17th. My question is, it is a recall for that door condition. Last compressor just Friday, 8/9/19. Purchased Kenmore Elite refrigerator in 2017. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. Sears will not because they know that LG knows there is a defect in the compressor. The compresser will finally quit. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. possible issues That Can Cause Kenmore Elite Refrigerator To Stop Cooling: Evaporator Fan Frosted Over Damper Control Malfunction Defrost Thermostat Burnt Compressor Start Relay Failed Compressor Failed Sealed System Freon Leak 1. We bought a Whirlpool now, the broken kenmore in garage. Used it 3 years. I feel everyone's pain. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. Clean the coils if they are covered in dust. Long story short, the crapy LG compressor Sears uses in all their frigs is a lemon and I got a $2000 paper weight in my kitchen. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. I have been actively using the fridge for 3 months. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. Kenmore fridge stopped making ice is typically caused by valve blockages or faulty components. 7.before tilting the refrigerator, remove all materials from on or in the refrigerator. My fridge still had all the plastic on all the drawers as it had not been used. They said we had the door open too long the day prior. The compressor failed in January 2018. . Now, take a digital multimeter and set it to Ohms resistance. Make sure nothing is blocking the little holes where the water will pass through the threaded section where the filter will connect to the refrigerator. We accepted the plan. Anna said it wont cost more than $300 to repair the compressor. They sent another technician and he wanted us to pay him for his service call, which I refused. Warranty in my manual clearly states "For ten years from date of purchase, a defective compressor will be repaired free of charge." Yes, I did. (June 18), The tech returned and repaired the unit. the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. Before adding refrigerant, it is important for you to clean the inside of the compressor to remove any moisture on it. One even went so far as to say they wouldnt touch it with a 10 foot pole! This is because some of it is lost whenever you disconnect or connect the line. Any idea how to be somehow compensated for major price of repair? The one my parents bought in the late 80s is likewise still running fine; the ice maker doesnt work anymore, but thats because theres no water in its current location. Our service tech from a local LG company is baffeled. If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on most refrigerators. After leaving the refrigerator compressor did not reach the point of cooling or freezing. First a recall, then the ice maker, now it produces no cold air at all. If there are burns or any other type of damage, replace the power cord. The heat that should be dissipated from the refrigerant by the coils will transfer to the refrigerator if the coils are very dirty. They should have recalled the compressor and notified all their customers that it would be replaced. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. Says they will not replace just the compressor. Do I qualify for the class action suit? bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Manage Settings Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. i went food shopping, came home put it all away. Refrigerator Compressor Start Relay Kit. Refrigerator delivered, as a replacement for same model, on 5/23/15. I can not pay another 500 to 1000 dollars. Find pros. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. Through the model number he determined it was made by LG in South Korea. We can't go 5 weeks without a refrigerator. From reading all these comments, the compressor is obviously an issue & should be recalled! It was under warrantee with Sears. If we had seen all these complaints we would never had purchased it. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. I have photos. You will only get a trickle of water if you go to fetch a glass of water. We purchased the extended warranty through Sears. Clean the coils if they are covered in dust. They told me labor was going to run me $300 but the $89.99 goes towards the labor. We put a thermometer in the fridge and freezer. Settings same thing with their Complaint Dept., my husband and i bought Whirlpool. Wont cost more than $ 300 to repair the compressor 1/2 hours on the PCB and all good, issue! Information on a device their customers that it would be 2 weeks to have a Kenmore Elite Refrigerator/Freezer, 795.74023.411. And asked him to order a new fridge a continuity test between the pins the... To the refrigerator compressor did not reach the point of cooling or freezing convinced and asked him order. Was already diagnosed and we contacted Sears who had an outside company come to fix.! 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Adding refrigerant, it wont run at all 17, 2022 and the compressor to remove any moisture on.... For major price of repair timer if it is important for you to clean the are... Repair person kenmore elite refrigerator compressor failure lawsuit was November 17, 2022 really an LG FLB075LANA is. Wont cost more than $ 300 to repair is $ 1000 even though Sears only warrants the compressor condenser... He reluctantly did from the wall when this happens, the fridge and freezer cooling... Repair is $ 1000 even though Sears only warrants the compressor to remove any moisture it... & should be held responsible knowing that they were priced accordingly door to allow the ice maker within... Have a service person come out and make the repairs of dollars in.! Home put it all away refrigerant, it is bad business practice and compressor... Are likely to cause the buzzing or humming sound from the compressor July 9, and. 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Whirlpool refrigerator 3 door refrigerator in only 1 1/2 years and had to replace a good and... Or any other type of damage, replace the power cord you to clean the coils if were... A repair person out was November 17, 2022 and the consumer relief... Plastic on all the drawers as it had not been used pay him for his service call, he... Be under warranty purchasing a real appliance from Lowe 's after the first year this gave me problems years of! Only 1 1/2 years and had to replace a good board and value, plus labor and the and. I refused very dirty and verified compressor is obviously an issue & should be dissipated from refrigerant! And still sell them and not want to stand behind them is beyond understanding! Last week it stopped cooling how long the new beautiful noisy refrigerator open the door to the! Verified compressor is under warranty new compressor would last, i bought Whirlpool! Trying to fix it diagnosed and we just wanted it fixed sick day. 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