Eligibility requirements apply. A summary of all methods of payment are described below. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and this websitewww.fpua.com. Extra personnel will be available to answer incoming calls. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Why Does My Neighbor Have Power, But I Dont? And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. Pay Your Bill Online. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Create a Website Account - Manage notification subscriptions, save form progress and more. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. A cashier will be available for customers that require cash back. About St. Lucie County Utilities; Customer Service. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. The service area is established by the Florida Public Service Commission. Please call customer service at 772-466-1600, ext. These categories are ranked against standards set by the Public Power Communities across the nation. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. To have our representative contact you, fill out the form below. 3900. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. Another easy, secure way to receive your bill anytime from your mobile device. Customers requesting assistance must schedule an appointment. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. You can be assured we will respond in an expeditious manner to restore the power. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. To sign up, click the link below To Register Now.Click Here - To Register Now. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. View the many bill pay options available to expedite payment of your utility bill. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. Please contact the FPUA customer service call center at 772-466-1600, ext. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. FPUA is proud to serve you, as we face this challenge together. Automatic Bill Payment. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Details on this program will be released soon. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. For additional information please call FPUA Customer Service at 772-466-1600, ext. Pay via AutoPay. The second phase, expected to be available later this month, will include direct payments to the business community. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. Payments received before 2 pm will be posted next business day M-F excluding holidays. This program will be available through July 24, 2020. Fast, Secure, and Convenient. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. Stay safe! You may print your bill statement right from your home or business. *Please be advised that individual business hours may be subject to change due to COVID-19. Please call customer service at 772-466-1600, ext. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. They want a land that is slab ready. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. A maximum of 6 customers will be permitted inside the lobby at one time. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. Select pay by text and save a payment method. The Kiosk accepts cash, credit/debit cards and check payments. Customers can make payments at the 24-hour Kiosk located on the west side of the building. 3900. The childrens activities include a Giant Slide and a bounce house. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. Below are a few links to frequently requested information. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Pay via Auto Pay. When developers come in an area they are interested in building immediately, Tompeck said. 59-1290; 2 of Ch. Advertisement Hand sanitizer will be available at the entrance and at each customer representative workstation. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. Electric & Gas Engineering provides outdoor lighting services to the public. Wash hands often with soap and water 20 seconds or longer. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill Sign up for automatic bill payment; Utility Billing Customer Service. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. This program is available through July 24, 2020. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. 141. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be Dry hands with a clean towel or use a warm air hand dryer. This program will be continued through July 24, 2020. There is always great music, great food, and a great time waiting for you. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. If you have an online account, log in and click on My Profile. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. Since 2007, we were awarded and have maintained the Diamond Category. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Residents will need to provide documentation of past-due payments to support the need for assistance. *Service disconnects for non-payment will resume on Monday, July 27, 2020. You can have your utility bill payment automatically deducted from your checking account each month. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). - Light, heat and power. Must also provide a voided check. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. The Customer Service Lobby located at 206 S. 6thStreet has re-opened with protective measures in place designed to protect the health and safety of FPUA customers and staff. Welcome to the Pierce Utilities Billing System. One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. Individual reclaimed water customers will be kept up-to-date as availability changes. The utility told WFLX, it received a payment from the property owner this morning. Website Design by Granicus - Connecting People and Government. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. 3900. We encourage you to view the many online payment options available at www.fpua.com. You can pay your bill online or just check the status of your account. Customer must have resided at the current address for a minimum of 12 months. Eligibility criteria must be met and funding is limited for this one-time assistance. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. View the most current list of FPUA Board members and their terms. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. Kiosk Bill Payment Option is Now Available! If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. Be safe and stay healthy! 2023 www.tcpalm.com. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. The Customer Service call center (772-466-1600, ext. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. Eligibility requirements apply. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. 3900 to register for this program. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. Additional community resources are available as well. . Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. ALPI can be reached at 844-356-8138. Online Services gives you access and its free! Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Jazz Society Fort Pierce Craft Music and Jazz On the River. Pay by Text. FPUA personnel will again ask the series of health-related questions. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. Fort Pierce Utilities Authority uses 1 email formats. Additional information will be provided when an appointment is scheduled. 3900. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. Get adequate sleep and eat well-balanced meals. COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance with up to 12 months to pay at zero percent (0%) interest (minimum payment of $50). Utility Service Policy; FAQs; Customer Service Forms. All payments made through the Kiosk are credited to your account within minutes. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. Please log on to. Any residential customer experiencing financial hardship can take advantage of this program. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. On time payment is available without enrollment. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. 3900 Monday through Friday, 9 am to 5 pm. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! 2600 South Kings Highway, Fort Pierce, FL 34951 is 33.98 ac of land listed for sale at $8,500,000. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. Funds raised support education programs and local scholarships. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. 3900 to make payment arrangements. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. The most common Fort Pierce Utilities Authority email format is first_initial last (ex. Please be patient as you may experience long wait times as we work closely with each and every customer. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). Theyd get stuff fixed.. Select pay by text and save a payment method. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. (we) must unfortunately enforce service cutoffs when accounts are too far past due. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. Credit/ Debit Cards only same day posting if paid before 4:30 pm. Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. The state Friday announced in a news release the disbursement of $9 million in grants to five communitiesfrom the Department of Economic Development Florida Job Growth Grant Fund. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. Find top employees, contact details and business statistics at RocketReach. Customer must complete the Budget Billing Authorization Form. FPUA accepts most major credit card payments or debit card payments over the phone. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. FPUA remains committed to providing all essential services to our community without interruption. Payments accepted 8:00 am to 4:30 pm Monday Friday. For more info, please call 772-466-1600, ext. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. 3900. You can pay them directly on this website. 67-1391. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. - Manage notification subscriptions, save form progress and more. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. Cover your mouth and nose with a tissue when coughing or sneezing. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. For additional information will be deducted from your checking account each month set up payment plans seek. Call 772 466 1600, extension 3900, or email cs @ to. The COVID-19 crisis Billing at any time ; however, they may not re-enter fort pierce utilities payment extension... 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