Dealer now says there is nothing they can do. Vehicles recalled: Jeep Grand Cherokee SUVs manufactured from May 17, 2021, through Nov. 18, 2021, and Jeep Grand Cherokee L SUVs manufactured from Dec. 3, 2020, through Nov. 23, 2021 . Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. This could have been extremely unsafe if this had occurred while the vehicle was in motion. I've had the same issue with two brand new Ls now. The contact stated that the tpms warning light illuminated showing that all the tire pressure was low and needed to be inflated to the correct air pressure. 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My 2012 went 275,000 miles with no issue. I have a 2021 Jeep Grand Cherokee L with approximately 3100 miles. The. Once safely stopped in a rest area I turned off that system. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. We look forward to working with you to resolve your legal issues. Learn more about the 2021 Jeep Grand Cherokee L and its different trims. Our 2022 Outlander is under 10,000 miles. The diagnosis is that the cv boot ruptured and the axle separated from the frame also destroying the differential. The vehicle locked into 4wd low while driving and would not come out. Better Performance. Jeep engineering is working on a software patch but there is no ETA. Jeep Cherokee. Mine has come back 4x. This could have been extremely unsafe if this had occurred while the vehicle was in motion. View pictures, specs, and pricing on our huge selection of vehicles. Upon restarting, all indicator lights and warning messages stayed on, and the power steering was no longer functional. The driver sustained a headache and back and should pains. The contact stated while driving 20 mph, the vehicle was vibrating. Sales 920-547-3916 920-547-3916; Service 920-547-3297 920-547-3297; Parts 920-547-3818 920-547-3818; 2701 Washington Ave Sheboygan, WI 53081; Service. It may not display this or other websites correctly. Therefore, it'll be. In turn, the only conclusion is that it was not assembled correctly at the factory. It appears to happen on cold morning starts. This is my personal assessment: my vehicle didn't visit the dealer yet and there are no warning lights of any kind and the answer to all the above bullets is no. Laramie Range Ford; Sales 307-223-1258; Service 307-223-9729; Parts 307-343-9035; 3609 East Grand Avenue Laramie, WY 82070; Service. Please enter a valid email adress, Your phone Whats your phone number? this was the first time I had seen this message in the 3 weeks since taking the vehicle home from the dealer. Or, instead you can send a secure message to our legal team. The contact stated that while operating the vehicle, the message "power steering unavailable, service required" had suddenly displayed and the power steering malfunctioned causing the steering wheel to become difficult to turn in either direction. We are Lemberg Law, a Consumer Law Firm. Typically turns off once I have run car for about 20 minutes. Disconnecting the battery for 10 minutes will reset everything, you may not want to do that. Both times it sounded/felt like if you pushed the gas while in neutral, but it was in drive.) Not an easy fix. No one has returned my calls. 1C4RJFDJ0EC389920 . You may be able to get your lemon out of your life. No issues since. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports. Also, the steering wheel is very heavy to turn. The local dealer and manufacturer were notified of the failures. Map. A police report was filed and the vehicle was towed away. Car would not start due to electronic fuel injection issue. " I took it to a dealership after the previous incident, They had an update for ECU due to a cruise control recall and checked the EPS module. Here are some of the comments listed in the previous review. Yellow warning light came on: electronic stability control 2. It was going down the highway at 70mph and steering went out with no turn signals. The contact owns a 2021 Jeep Grand Cherokee. If three or more ignition cycles occur while disconnected, DTC C15DB-00 will be active. Restored power steering function via re sets and re calibration. I have had a Jeep cherokee, multiple Grand Cherokees and now two Grand Cherokee l. . Because of this I promptly called the dealership tow service to bring it into the service department. After research, apparently this is a widespread issue with LS steering and are somehow still being sold. It has the quick 12.7:1. After a month waiting for a tool to fix it, power steering disconnect. The failure mileage was approximately 2,000. Dealer saying software update. I pushed the start button and nothing happened. Iam still waiting. I had no issues until today (about 4 weeks after getting it) when the power steering went out on this new new vehicle. 1. My vehicle has had continuous electrical issues, for instance today, I could not turn off the radio, some days the left speakers do not work. I repeatedly turned the car on and off and the lights persisted for at least an hour. Jeepgarage. This also was problematic as I was stranded in a parking lot late at night. In the three-row midsize SUV segment, the Jeep Grand Cherokee L promises to be a bona fide offering. The car operates as though there is no power steering when cold, or as if some component of the power steering is bad. Easy fix. Checked electrical connectors at EPS module, cleaned and recheck connection. are trademarks of Autobeef LLC, All rights reserved. The manufacturer was contacted and a case was filed. You must log in or register to reply here. Sometimes takes a few stop and restart of the engine for the ability to turn back on. This code can be cleared. The Grand Cherokee L has the highest base curb weight of the group apart from the high-lux Aviator, yet its 3.6-liter V6 has the least amount of power and torque. We don't sell/share your email. In the rollover test, the RWD model received three stars, while the 4WD model received four stars.. No police report was taken. Wow!). Your author Whats your name? There is no charge unless we win. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. From around 100 miles the active lane management started to fail. The SUV replicates the base counterpart in terms of practicality and even the Grand Cherokee L problems are limited and are not a cause of concern. So, we feel that no model of the Jeep GC L will deliver an underwhelming performance and we would not like to veto any of them. During EPS module electrical diagnosis and verification, do not disconnect the gray EPS torque sensor connector on the EPS module. Safety hazard in driving to any location. Contact. All indicator lights were normal, so I began driving again. The ECM uses this information to control the electric motor and provide the appropriate amount of assist to the steering mechanism. 2 Complaints: Jeep Grand Cherokee Steering: Column Problems. The vehicle was towed to the dealer who replaced the steering rack and pinion. Fortunately the vehicle behind us was able to avoid a collision, but this is an unsafe setting. when I got in to leave, I noticed a red steering wheel icon and the message - Power Steering Unavailable. No warning lights came on prior to this problem appearing. 2000 jeep cherokee power steering problem. Service Four Wheel Drive System message and Traction Control Off light is on. Then when the service folks actually reached out to the engineers for clearance to do the repairs they told them this issue is related to a bad software glitch. He stated that the "Service Elec. (2 days later) They obviously dont have a fix for this issue. During the incident the braking system had also malfunctioned and the brake pedal was hard to press and the vehicle did not stop before crashing into a tree. As the temperature warms up during the day, the power steering will return. Sadly, theres little to boast about with the new Grand Cherokee. Check out price savings and popular options here! After an hour, all lights went off and I was able to drive the vehicle. Mine had the entire rack and pinion replaced for this. Codes then need to be cleared and the vehicle driven. Leading up to this event, I warmed the car up for 10 minutes, then drove 1. With 173 miles on the vehicle, I went to start the vehicle and the power steering, electronic stability control, blind spot monitoring, and lane assist lights all went on. This vehicle had a new complete transfer case after owning 3 weeks was in the repair shop for approximately 1 month. Because of this I promptly called the dealership tow service to bring it into the service department. They-ve changed this battery once already due to the same issue and the battery expanding because of the issue and the tsb (?) We then tried to load the car on to a flat bed but could not because the car automatically engaged the electronic parking break and would not freely move, even in neutral. Home New Search Inventory This bulletin applies to 2014-2017 Jeep Cherokee and 2016-2017 Jeep Grand Cherokee vehicles equipped with electric power steering (EPS). Jeep Mechanic: sprinkles08 With an actual scan tool the first thing that needs to be done is change the setting in the module's miscellaneous functions for a front license plate bracket being in use. This was with any amount of torque from acceleration. Meanwhile they have a open star case stating it's the motor mounts. If this had happened while driving there most certainly would have been an accident. 2022 Jeep Grand Cherokee L SUV Exclusive Interior and Exterior Pictures | View latest Pictures. 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