However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. To the extent permitted by applicable law, any implied warranties are hereby excluded. Our warranty is intended to give you specific legal rights. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. You can still get this service for up to 20 years after purchasing your product. Inspect your Product immediately after handling by anyone other than you. of amount of the new product or if similar product is not available. To locate the nearest Repair Centre, please click here. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Improper or incorrectly performed maintenance or repairs void this warranty. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Shopping at Samsonite is risk-free. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. Improper or incorrectly performed maintenance or repairs void this warranty. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. The warranty provided herein is limited to the value of the Product. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Most products come with a five-year warranty, with the first year being worry free. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. To contact them, dial a number, send an email, or visit their website. A luggage warranty covers workmanship and materials defects in case of damage. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. Incidental and consequential damages are expressly disclaimed. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. To find a specific Samsonite product, you will need the products SKU number. You will need to provide your name, address, and email address. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Canada: 1-800-265-4933 Shop online at Samsonite.com. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Inspect your Product immediately after handling by anyone other than you. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. "Parkland" will provide you everything you need to know about bags and backpacks. This warranty is global and you may have your Product repaired at any Service Center in the world. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Incidental and consequential damages are expressly disclaimed. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. The duration of the warranty is stated on the warranty card inside the Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. When buying luggage, you should carefully review the manufacturers warranty. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. Register. Enter the product ID without spaces and press the check box. The warranty provided herein is limited to the value of the Product. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Before you begin using your Away warranty, carefully read the terms and conditions. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. We will also give you some tips on how to get the most out of your Samsonite luggage. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Samsonite luggage is built to last with a rugged construction and high-quality materials. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. However, if the wheel is severely damaged, youll need to replace it. Your browser's Javascript functionality is turned off. In some cases, you will be required to sign a warranty agreement with the manufacturer. United States: 1-800-262-8282 If youve registered a product with us before, please sign in below using your login and password. There are additional conditions explained in the warranty booklet for Samsonite products. Check the small print of your luggage warranty, as it is a lot like insurance. To the extent permitted by applicable law, any implied warranties are hereby excluded. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. There is no more additional stock of this item, Personal Information The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. WebDiscover the latest Samsonite travel luggage. Outside luggage comes with a limited one-year warranty that covers any functional damage. For warranty service at a Service Centre, you will need the duly completed warranty certificate or To do this, simply unscrew the wheel from the axle. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Before we offer any All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. A limited warranty on a worldwide basis for the entire ten year period. We guarantee your satisfaction by offering free returns. The subscription may be disabled. - ! Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. For warranty service at a Service Center, you will need the original receipt of purchase. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your ext 220 (English Calls) Are you sure you want to remove the following product from the cart? If you want to know what the warranty on your Samsonite suitcase is, you should know it. Inspect your Product immediately after handling by anyone other than you. WebSamsonite Warranty. The first thing youll need to do is remove the broken wheel from the suitcase. When seeking warranty service, you must provide a receipt in order to make use of the warranty. If the wheels are broken, you can replace them with new ones. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. Copyright 2022 Samsonite. Previous. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Manufacturing specifications are subject to change without notice. Sign Up for Email and get access to exclusive offers & the latest updates! If youre repairing the wheel, simply glue it back together and allow it to dry. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
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